In accordance with the General Data Protection Regulation (GDPR, EU 2016/679) and the amended French Data Protection Act of 6 January 1978, TIMELESS LOOP is committed to protecting the personal data of its users.
Data controller
TIMELESS LOOP, SASU, 940 398 035 R.C.S. Paris
Represented by Brice Guignard
DPO / personal data contact: contact@timelessloop.com
Data collected
Through the contact form, we collect: first name, last name, business email address, phone number (optional), organisation name, job title, plan under consideration, and any information you choose to provide in the free-text field, including the configuration prepared in the configurator. This data is collected when the form is submitted.
To protect the form against automated submissions, the Google reCAPTCHA service analyses technical information about your browsing (IP address, browser characteristics, interactions with the contact page).
Purposes of processing
The data collected is used exclusively to: respond to your request, follow up on your request commercially, contact you in the course of studying your project, and protect the form against automated submissions. Form data is never used for unsolicited commercial prospecting.
Legal basis
The processing of your request is based on your consent (Article 6.1.a GDPR), given when you submit the contact form. Protecting the form against automated submissions is based on our legitimate interest in keeping the site secure (Article 6.1.f GDPR).
Retention period
Data is kept for a maximum of 3 years from the last contact, in line with the recommendations of the CNIL (the French data protection authority) for B2B prospect data.
Recipients of the data
Your data is intended exclusively for the TIMELESS LOOP team. It is never sold, rented or transferred to third parties. It is processed by the following providers, solely for the purposes described above:
- o2switch (France): website hosting and email delivery;
- Attio (United Kingdom): customer relationship management;
- Google (United States): reCAPTCHA on the contact page, which sends it your IP address;
- Calendly (United States): only if you choose to book a call from the contact page.
Transfers to the United States are governed by the EU-US Data Privacy Framework, to which these providers adhere, or failing that by the European Commission's standard contractual clauses.
Cookies and trackers
This site uses no audience measurement or advertising cookies. No third-party analytics tool (Google Analytics or equivalent) is installed. Only technical cookies are set:
- a language cookie (tl_lang_choice), which remembers your language choice for one year;
- a session cookie on the contact page, which secures the form submission;
- Google reCAPTCHA cookies and trackers, on the contact page only, to tell a human from a bot.
Visit measurement. Pages viewed and time spent are measured on our servers, anonymously. When you arrive through a personal link we sent you, this measurement is linked to your name to follow up on our exchanges (legitimate interest, Article 6.1(f) GDPR).
Your rights
Under the GDPR, you have the following rights over your personal data:
- Right of access (Article 15)
- Right to rectification (Article 16)
- Right to erasure / "right to be forgotten" (Article 17)
- Right to restriction of processing (Article 18)
- Right to data portability (Article 20)
- Right to object (Article 21)
- Right to withdraw your consent at any time
To exercise these rights, contact us at: contact@timelessloop.com. You may also lodge a complaint with the CNIL (www.cnil.fr).
Updates
This privacy policy may be updated at any time. The date of the last update is shown at the bottom of the page. Last updated: October 2026.
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